Consumer Products Educational
What Is a Live ATM? Meet Peoples Savings Bank’s New Way to Bank Smarter
July 14, 2025
Our goal at Peoples Savings Bank has always been to make your banking experience more personal, convenient, and secure, no matter where you are or what time you’re doing business with us.
Now, we’re excited to introduce yet another way we’re making that goal a reality: the Live ATM. This isn’t just a machine, it’s a faster, friendlier, and smarter way to bank!
What Is a Live ATM?
Just what it sounds like! A Live ATM combines the speed of a traditional ATM with the personal service you’d expect from your local PSB branch.
Using secure, two-way video technology, you can speak face-to-face with a friendly member of our banking team, just like you would Skyping or FaceTiming a friend!
No matter how busy your schedule gets, you can still get real-time support and access a wide range of banking services through our live ATMs.
What Can You Do at a Live ATM?
Live ATMs can do so much more than just handle cash withdrawals. At our live ATMs, you can:
- Withdraw cash
- Deposit cash or checks
- Make a loan payment
- Transfer money between accounts
- Ask account questions and get live assistance from a banker
The best part? You can also use any of our Live ATMs just like a regular ATM, 24/7, no video chat required!
More Convenient Banking Hours
Have you found yourself in need of assistance but can’t get to a branch during standard business hours without taking time off from work? Our Live ATMs have you covered with extended live teller service:
- Monday – Friday: 7:00 AM – 5:00 PM
- Saturday: 8:00 AM – 12:00 PM
Regular ATM functions are available 24/7 at all Live ATM locations.
Where Can You Find a Live ATM?
Our Live ATMs are available at several convenient Peoples Savings Bank locations across our communities:
- Mexico: 222 South Jefferson Street, Mexico, MO 65265
- New Haven: 9414 Highway 100, New Haven, MO 63068
- New Florence: 514 Picnic Street, New Florence, MO 63363
- Montgomery City: 105 N. Sturgeon, Montgomery City, MO 63361
- WingHaven: 5000 WingHaven Blvd, O’Fallon, MO 63368
- Rhineland: 101 Bluff Street, Rhineland, MO 65069
- Troy: 115 North Lincoln Drive, Troy, MO 63379
Are Live ATMs Safe?
Absolutely! Every Live ATM session is completely private, encrypted, and secure. Only you and the banker you’re working with can hear the conversation, giving you a safe and contactless way to get the help you need when you’re unable to visit a branch directly.
Why You’ll Love Live ATMs
- Personalized service when you need it
- Contactless convenience
- Faster transactions than waiting in the lobby
- Flexible banking on your schedule
No Debit Card? No Problem!
Have you ever taken time out of your day to drive up to the ATM, only to find that you’ve forgotten your debit card? With a Live ATM, that doesn’t have to set you back! Our bankers can still help you complete your task through the use of on-screen ID verification.
Got More Questions About Live ATMs?
Here are a few common questions about our Live ATMs, and if you still need help, feel free to give us a call or visit your local branch!
Q: Do I need an appointment to use a Live ATM?
A: No appointment needed! Just stop by any location with a Live ATM during live service hours (see above) or use regular ATM functions 24/7.
Q: Can I get help with opening an account through a Live ATM?
A: While some banking services (like account openings) still need an in-branch visit, our Live ATM tellers can help answer questions and guide you on what you’ll need to open an account in person or online.
Q: What happens if I lose connection during a Live ATM session?
A: No worries. If the video call drops, you can reconnect right away or finish your transaction using the standard ATM functions.
Q: Can I get cash in different bill amounts?
A: Yes! Just ask the Live ATM teller for the denominations you need (where available), one more perk you won’t get with a regular ATM.
Q: Are Live ATMs accessible for people with disabilities?
A: Absolutely. Our Live ATMs are designed to meet accessibility standards and our team is always ready to assist you during your session.
Q: Is there an extra fee to use a Live ATM?
A: Nope! There’s no extra cost for using the Live ATM feature. It’s included as part of your Peoples Savings Bank account.
Ready to Bank Smarter?
At Peoples Savings Bank, we’re always looking for ways to make your banking experience better. Our Live ATMs are just one more way we’re putting people first with technology that works for you.
Stop by one of our Live ATM locations today and experience the future of banking: friendly, fast, and face-to-face.
Find a Live ATM Location Near You
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