Welcome
We’re excited to welcome Bank Star customers to PSB Bank. While the name will be changing, the people you know, the service you trust, and our commitment to your community will remain the same.
This page provides important updates, key dates, and answers to common questions as we move forward together.
What You Need to Know
You do not need to take any action right now.
Your Bank Star accounts, debit cards, checks, and online banking will continue to work as they do today through July 10, 2026.
You will receive additional information in the coming weeks to guide you through the process.
Bank Star will join PSB Bank on July 11, 2026.
Important Dates to Know
Here’s a simple timeline of what to expect:
Week of May 11, 2026
You will receive a Transition Guide in the mail with details about what’s coming next.
Week of June 1, 2026
You will receive a letter with account-specific information explaining any changes to your accounts.
July 10, 2026
This is the last day Bank Star accounts, debit cards, and online banking will operate as they do today.
Most Common Questions
Do I need to do anything right now?
No. There is nothing you need to do at this time.
Your accounts, debit cards, checks, and online banking will continue to work as they do today through July 10, 2026.
Will my account still work?
Yes. Your Bank Star accounts, debit cards, checks, and online banking will continue to work as they do today through July 10.
When will I receive more information?
You will receive additional information in the coming weeks, including a Transition Guide and account-specific details.
Frequently Asked Questions About Your Accounts
Below are answers to some of the most common questions we’re hearing from customers.
1. Do I need to do anything right now?
Answer:
No. There is nothing you need to do at this time.
Your Bank Star accounts, debit cards, checks, and online banking will continue to work as they do today through July 10, 2026.
2. Will my debit card still work?
Answer:
Yes. You will receive additional information about your debit card in upcoming communications.
3. When can I use my new debit card?
Answer:
You will receive more information about your debit card in upcoming communications.
4. What will happen with online banking?
Answer:
Instructions for accessing online banking will be provided in upcoming communications.
5. Will my account number change?
Answer:
For most customers, account numbers will remain the same.
If your account number will change, we will contact you directly to assist you.
6. Will my direct deposits and automatic payments still work?
Answer:
Yes. There is nothing you need to do.
Companies that process your direct deposits and automatic withdrawals will automatically receive updated information.
7. Is my money safe?
Answer:
Yes. Your accounts remain secure and FDIC insured throughout this process.
8. Will my branch still be here?
Answer:
Yes. You will continue to see the same familiar faces at your local branch.
What’s Staying the Same
While the name will be changing, the things that matter most to you will remain the same:
- The same local branch locations
- The same familiar staff you know and trust
- The same personal, community-focused service
- Local decision-making
- The security of FDIC-insured accounts
What to Expect Next
Over the coming weeks, you will receive additional information to help you prepare for the change:
- A Transition Guide mailed the week of May 11
- Account-specific letters mailed the week of June 1
We’re Here to Help
If you have questions at any point, our team is here to help.
Call us: 573-409-4057
Stop by: Visit your local branch and speak with a banker
We look forward to continuing to serve you and your community as PSB Bank.